Building Personal Resilience In Times of Growth - Meininger Hotels
Context
Meininger hotels are a successful hotel chain in Germany that is growing a period of growth and expansion, developing new sites in variety of cities in Europe. It has a simple management structure that has historically been very German centric, this has changed more recently as a result of the expansion with new hotel managers joining from the new countries. As a result of their recent growth success they are continuing to grow and expand their network of hotels, as a result of this expansion other aspects of the business are changing, new IT systems, new structures, along with new skills and capabilities required by the hotel managers. To prepare them for this expansion they wanted to support the managers understand how people are affected by change and how they can personally manage themselves through these growth stimulated changes.
What’s the answer?
Build personal resilience, individuals who are more resilient are better able to deal with change and ambiguity.
Approach
We delivered a workshop to all the hotel managers and regional managers with the objective of getting them to understand how individuals respond to change and what the elements of resilience are and how they fair against these elements. Along with giving them a couple of strategies to build their resilience and enable them to flourish.
Workshop content
- Adopting a growth mindset
- Why change is difficult and challenging
- The link between change and resilience
- The ‘Tree of Resilience’ model
- Energy management
- Strengths based approach
- Freedom to choose model
- Circle of concern and influence
Feedback / outcome
Great session – left them wanting more.
Clare Gates HRD
Great examples, pictures and metaphors used which supported the learning
Highly interactive, supporting our learning
Clear explanations which was understood by all the nationalities present”
With 70% being motivated to action what they learnt
With 73% being energised by the training